Frequently asked questions

SchoolKonnect is cloud school management software for Indian K-12 schools. Admissions, student records, attendance, timetable, exams and report cards, fees, payroll, front office, transport, library and parent communication share one set of records, with a parent app and SIA, an AI assistant for staff.

SchoolKonnect is built and run by Intigate Technologies, A-119, First Floor, Sector 63, Noida, Uttar Pradesh 201301.

Pricing depends on the size of the school and the modules it uses. Contact us for a quote; we will tell you exactly what is included before you decide.

Yes. Book a free walkthrough and we will show SchoolKonnect with a demo school set up using your own classes and fee heads, so your team can see how a normal day would run.

CBSE, ICSE/ISC and state-board schools, from a single campus to a school group. Exams, terms, grading and report cards are configured for each school, so the structure your board expects can be set up.

Yes. The school turns modules on or off under School Settings → Modules & plan. A module that is off is hidden from every menu, for staff and parents alike.

Admissions and enquiries, student records, student and staff attendance, timetable, exams and report cards, fees with concessions and late fees, HR and payroll, front office (visitors, early leave, item hand-over, postal log), transport, library, communication, certificates and ID cards, live online classes, school MIS reports and the parent and student portals.

Yes, once the school connects a payment gateway under School Settings → Messaging & payments. Parents see what is due in the parent app and pay there; the payment is matched to the invoice and a receipt is issued. Counter payments are recorded the same way.

Yes. Concessions such as sibling or staff-ward discounts are defined once and granted per student. Late fees follow bands of days overdue that the school sets, so they are charged the same way for every family.

Yes. Set the bell schedule, assign subjects and teachers to periods, validate, then publish. Clashes are flagged before you publish, and each teacher then sees their own timetable.

Yes. Documents → Templates has a designer for certificates, letters, receipts and ID cards. You can start from blank or import your existing certificate or letterhead as the background, and each issued document carries a verification link.

No. SchoolKonnect manages routes, stops, buses, trips, riders and transport billing. Live GPS tracking is not part of the product today.

No. The parent portal runs in any modern phone browser. Important alerts can also go out by WhatsApp, SMS and email, using the channels the school switches on.

At the school’s own address, <your-school>.schoolkonnect.com. The username is any of their children’s admission numbers, and the first password is given by the school and must be changed at first sign-in. Parents with more than one child at the school see all of them under one sign-in.

Their child’s attendance, homework and class diary, notices and messages, fees due and paid, published results and report cards, transport route and stop, and early pick-up requests. Results appear only after the school publishes them.

Yes. Parent–teacher conversations happen inside SchoolKonnect, so staff never need to share personal phone numbers.

Usually under a minute: mark everyone present, then change the few who are absent, late or on half-day. Students can also be marked by scanning the QR code on their ID card.

Yes. Teachers work from My Teaching, which shows their day, their classes and their students, and they can only act on their own classes.

Yes. The school creates a student login from the student’s record. Students see their timetable, homework, the date sheet, published results and their progress, and hand in homework online.

SchoolKonnect runs on Microsoft Azure in India, and each school’s records are kept in a separate database of their own.

The school decides through roles. Each role is built from a list of permissions, so a teacher sees their own classes, an accountant sees fees, and the Owner sees everything. Parents and students only ever see their own records.

Yes. Important changes, such as logins created, roles changed and payments reversed, are recorded with who made them and when, under School Settings → Audit trail.

Yes. Your data belongs to your school. Student lists and reports can be exported to Excel or CSV.

Role-based access, an audit trail, records kept in India and parents seeing only their own children support the school’s duties under the Digital Personal Data Protection Act. Our guide explains what the Act means for schools.

Everyday questions about the school, in plain English: who is absent today, fees collected this month, fee defaulters above ₹20,000, how much a particular student owes, or what is pinned on the notice board. Each answer links to the page where you can act on it.

No. SIA answers with the same permissions as the person asking, and it says so when a module is switched off.

Yes. Ask, for example, “How do I mark attendance?” and SIA offers the matching guided tour, which highlights the real buttons on the real page one step at a time.

Most schools start with student records, attendance and fees in the first weeks, then move exams and the other modules once staff are comfortable. Starting at the beginning of a term is easiest.

Yes. Students can be imported from an Excel sheet: upload, validate and review, then import. The import checks for problems such as duplicates before anything is saved.

The school’s Owner login sets up the school from School Settings, following the ten setup steps in our user manual. Our team helps with classes, fee plans and staff roles, and trains office staff and teachers.

Very little. Each role sees a menu built around its own work, and in-app guided tours walk new staff through each screen the first time they open it.

Email hello@schoolkonnect.com, Monday to Friday, 10:00 AM to 7:30 PM IST. Inside the app, Help & Support and the guided tours are available to every user.

If the school has set up an email provider, users can reset their own password from “Forgotten your password?” on the sign-in page. Otherwise the school office resets it under School Settings → Roles & users.